Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
Under the overall supervision of Senior Resources Management Officer and direct supervision of Database/IT officer, the incumbent will be responsible for maintenance of the information technology system and will provide expert advice as and when necessary to improve the efficiency of IT equipment used with the mission. In particular, he/she will be responsible for providing support; troubleshooting and necessary maintenance with regarding to Mission’s following IT Hardware, Network, Software and related services.
Core Functions / Responsibilities:
Hardware configuration for desktops, printers, scanners and other user hardware
Hardware configuration for Servers and active LAN components
Helpdesk support for various user problems
Maintenance and upgrade of desktop OS (Windows XP, Windows 7)
Maintenance and support for MS Office, MIMOSA and other in house software
Virus detection, removal and prevention for all systems in the Mission. This involves downloading the latest Anti-virus database and active monitoring t
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