Senior ICT Assistant (Registration) - UNHCR Libya

UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR)
INTERNAL / EXTERNAL VACANCY ANNOUNCEMENT
Vacancy Notice No. 60





Title of Post










Senior ICT Assistant




Category/grade




Individual Contract,












(Registration)




LICA-5


























Post Number










N/A




Type of contract




UNOPS






































Location










Tripoli, Libya




Date of Issue




20 May 2019






































Effective date of










ASAP




Closing Date




03 June 2019






assignment






































Operational Context























The incumbent will work under the direct supervision of a Senior Officer and the technical supervision of an ICT Officer at Sub/Branch/Regional office level. The incumbent may play a supervisory role in overlooking the day-to-day activities of the Telecom operators in the offices in the area of coverage. H/She has working relationships with UNHCR staff members in the office and other offices within the country of assignment as well as with staff of UN agencies and other UNHCR partners within the zone of operation to exchange information and to provide assistance.
Functional Statement:
Accountability
–IT and Telecoms incidents are resolved.
–The required/requested technical support is provided in a professional manner.
–The network (LAN) is properly maintained.
Responsibilities
–Assist the office in implementing set standards for applications that meets the needs of the users and supports the overall Information and Communication Technology.
–Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, HF and VHF bases, HF and VHF relay stations, Satellite Modem…to prevent faults occurring.
–Carry out missions for new installations and routine maintenance tours of ICT equipments.
–Ensure that ICT problem recovery is done as quickly as possible and make regular system back-ups.
–Assist with the installation of the software packages, basic repair/maintenance of computer hardware, HF and VHF equipment.
–Train UNHCR staff on email system, utilization of VHF handhelds, telephone system.
–Add and remove users from the Networks.
–Maintain the inventory of ICT equipment and keep track of movements of ICT equipment.
–Draft mails and memoranda on ICT matters.
–Assist in the drafting of technical documentation on radio equipment operating procedures
1



–Certify invoices and delivery notes and pass for payment.
–Evaluate needs for upgrading and eventually replacing ICT equipment in the field, to meet with UNHCR standards.
–Select the most efficient and economic means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted.
–Carry out administrative duties, within the area of competence as assigned.
–Perform other duties as required.
Authority



–
–


To decide on appropriate resolution to incidents
Escalating incidents where they cannot be resolved at the office level



Essential Minimum Qualifications and Experience:
–Completion of Secondary school or equivalent technical school with training/certificate in Telecommunication and Information Technology.
–Minimum 5 years of previous relevant experience in the ICT field;
–Fluency in English and working knowledge of another relevant UN language or local language (as applicable in the duty station).
–In offices where the working language is not English, excellent knowledge of working language of duty station and working knowledge of English.
Required Competencies:
Cross-Functional Competencies
–Technological Awareness
Submission of Applications:
Interested candidates are to complete, sign and submit in a pdf format a new Personal History Form (Nov 2017 version) which includes a Letter of Interest for the specific position prior to the closing date of the vacancy notice through UNHCR Libya’s recruitment portal: http://www.unhcr.org/ly-jobs/
Candidates must be Libyan citizens or hold a valid local work permit at the time of application. No relocation fees apply.
No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.


Please click on the link below to apply:
https://www.unhcr.org/ly-jobs/entry/2731/?pagenum=2

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